Plan and sell transportation and accommodations for travel agency shoppers. This enhances the travel expertise for customers by making sure paperwork is in order and offering distinct, typically initially-hand, expertise of the location vacationers are visiting. Certified travel associate (CTA): A CTA is a specialist who has a minimum of 18 months in the travel industry and has passed courses to improve abilities and service. Travel agency service charges: Other widespread travel agency charges incorporate costs for booking hotels and rental cars and for time spent researching trips. Founded in 2006, by two globe travelers, Zicasso serves the luxury travel market place from its headquarters in Mountain View, California.